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Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Optravibe collects, uses, protects and handles information when you visit or make a purchase through Optravibe.in.
Last Updated: August 19, 2026
Your Privacy
We respect your personal information and aim to handle it responsibly.
Order Information
Information may be collected to process and deliver your orders.
Secure Payments
Payment processing may be handled by trusted payment service providers.
Customer Support
Your information may be used to respond to questions and support requests.
Privacy Policy at Optravibe
Welcome to Optravibe. We respect your privacy and are committed to protecting the information you provide when using our website and services.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used, how it may be shared and the choices available to you.
Important:By using Optravibe.in, you acknowledge that you have read and understood
this Privacy Policy and agree to the practices described here, subject
to applicable law.
1. Information We Collect
Depending on how you interact with our website, we may collect information that you voluntarily provide or information generated automatically when you use our website.
Information You Provide
- Full name
- Billing and shipping address
- City, state and PIN code
- Phone number
- Email address
- Order and purchase information
- Information provided when contacting customer support
- Other information you voluntarily provide to us
Automatically Collected Information
When you visit our website, certain technical information may be automatically collected, depending on the technologies and services used by our website.
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage and interaction information
- Referring website or source
2. How We Use Your Information
Information collected by Optravibe may be used for legitimate business and operational purposes, including:
🛒 Process Orders
To process purchases, payments, shipping and order-related requests.
🚚 Deliver Products
To arrange delivery and communicate shipment information.
💬 Customer Support
To respond to questions, complaints, return requests and support enquiries.
⚙️ Improve Website
To understand website usage and improve our products, services and user experience.
🛡️ Security
To help detect fraud, abuse, unauthorized activity and security issues.
📢 Communication
To send order-related or service-related communications and, where
applicable, promotional communications.
3. Order & Account Information
When you place an order, we may need information such as your name, contact details, billing information and delivery address to process and fulfil your purchase.
We may retain order-related information as reasonably necessary for customer service, accounting, legal, tax, fraud prevention and other legitimate business purposes.
4. Payment Information
Payments made through Optravibe may be processed by third-party payment service providers.
Depending on the payment method selected, payment information may be handled directly by the applicable payment provider.
Payment Security:Optravibe does not intend to store complete payment card information
on its own website servers. Payment processing may be handled by
third-party payment service providers using their own security systems
and policies.
5. Cookies & Similar Technologies
Optravibe may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve the user experience.
Cookies may be used for purposes such as:
- Keeping shopping cart and session information
- Remembering website preferences
- Understanding website traffic and usage
- Improving website performance
- Supporting security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
Optravibe may use third-party service providers to support website operations and business activities.
These services may include:
- Payment processing
- Shipping and courier services
- Website analytics
- Website hosting
- Security services
- Customer communication services
- Marketing and advertising services where applicable
Third-party providers may process information according to their own privacy policies and applicable legal requirements.
7. Google Services & Advertising
Optravibe may use Google services such as Google Analytics, Google Search Console, Google Merchant Center, Google Ads or other Google services to operate, understand and promote the website.
These services may use cookies, identifiers or similar technologies according to their respective policies and configurations.
Users should review Google’s applicable privacy information for details about how Google processes information.
8. When We May Share Information
We do not sell your personal information as a standalone product. However, information may be shared with appropriate third parties when reasonably necessary to operate our business.
Examples include:
- Courier and delivery partners
- Payment service providers
- Website hosting and technology providers
- Analytics and security providers
- Customer support service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies when legally required
9. Data Security
We take reasonable measures designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.
Please understand:No method of internet transmission or electronic storage can be
guaranteed to be completely secure. Therefore, while we take reasonable
steps to protect information, absolute security cannot be guaranteed.
10. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, process transactions, maintain business records, resolve disputes, prevent fraud, comply with legal obligations and enforce our agreements.
The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.
11. Children’s Privacy
Optravibe’s website and services are intended for general customers and businesses and are not specifically directed toward children.
We do not knowingly request personal information from children where such collection is prohibited by applicable law.
12. External Links
Our website may contain links to third-party websites, payment providers, courier services or other external services.
Optravibe is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
13. Your Privacy Choices
Depending on applicable law, you may have rights or choices relating to your personal information.
These may include:
- Requesting information about personal data held by us
- Requesting correction of inaccurate information
- Requesting deletion where legally applicable
- Withdrawing consent where processing is based on consent
- Choosing whether to receive certain promotional communications
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
14. Marketing Communications
Where applicable, Optravibe may send promotional communications about products, offers or services.
You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option in the communication.
Even if you opt out of promotional communications, we may still send important service-related communications such as order confirmations, shipping updates, account notices or policy updates.
15. Changes to This Privacy Policy
Optravibe may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or legal requirements.
When changes are made, the updated version will be published on this page along with a revised “Last Updated” date.
16. Contact Optravibe About Privacy
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Business NameOptravibe
Email
support@optravibe.in
Phone / WhatsApp
+91 8882578406
Website
optravibe.in
Frequently Asked Questions
What information does Optravibe collect?
We may collect information such as your name, contact details,
billing and shipping address, order information and information
you voluntarily provide when contacting us. Certain technical
information may also be collected automatically when you use our website.
Why does Optravibe need my information?
Information may be used to process orders, arrange delivery,
provide customer support, improve our website, maintain security,
prevent fraud and comply with applicable obligations.
Does Optravibe sell customer information?
Optravibe does not sell personal information as a standalone product.
Information may be shared with service providers when reasonably
necessary to operate the website and fulfil business activities.
Does Optravibe use cookies?
Yes. Optravibe may use cookies and similar technologies for website
functionality, preferences, analytics, security and other legitimate
purposes.
Is my payment information secure?
Payment transactions may be processed by third-party payment service
providers. Optravibe does not intend to store complete payment card
information on its own website servers.
Does Optravibe share information with courier companies?
Yes. Necessary information such as the customer’s name, address and
contact details may be shared with delivery partners when required
to fulfil an order.
Can I request correction or deletion of my information?
Depending on applicable law, you may request correction or deletion
of certain personal information. Contact us at
support@optravibe.in
to make a request.
How can I contact Optravibe about privacy?
You can contact us at
support@optravibe.in
or call
+91 8882578406
.
Related Optravibe Policies
Optravibe reserves the right to update this Privacy Policy when necessary. Any changes will be published on this page with an updated effective date.