Frequently Asked Questions
1. What products does Optravibe sell?
Optravibe by ARN Optical offers a wide range of optical tools, optometry equipment, eyeglass repair tools, spectacle accessories, optical nose pads, frame adjustment tools, optical pliers, and ophthalmic products online in India.
2. Do you deliver all over India?
Yes, we currently ship across India only.
3. How long does delivery take?
Orders are generally delivered within 3–7 business days across India depending on your location and courier availability.
4. How long does order dispatch take?
Most orders are processed and dispatched within 1–2 business days after order confirmation.
5. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available on eligible products and locations.
6. What payment methods are accepted?
We accept secure online payments and Cash on Delivery (COD) on eligible orders.
7. Can I return a product?
Yes, we offer a 7-day return policy only for:
8. Which products are non-returnable?
The following products are not eligible for return:
Used optical tools or accessories
Customized or special-order products
Products damaged due to customer misuse
Products returned without original packaging
9. How are refunds processed?
9. How can I contact Optravibe?
You can contact us through:
Phone/WhatsApp: +91 8882578406
Email: optravibe@gmail.com
Location: Ghaziabad, Uttar Pradesh, India
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